Terms and Conditions Judibos – The Complete Guide for All Malaysia Members

Introduction

This Terms and Conditions document ("Agreement") constitutes a legally binding agreement between you ("User" or "Member") and judibos ("Platform", "We"). This Agreement governs all your use of judibos services, website, and mobile applications.

Judibos provides an online entertainment platform that includes Live Casino games, Slot Games, Sports Betting, and other digital entertainment products. By accessing or using any part of the judibos platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions.

1. Acceptance of Terms

By registering a judibos account, making a deposit, or using any service provided by this platform, you expressly accept and agree to comply with all terms, conditions, policies, and guidelines contained in this document as well as in related documents such as the judibos Privacy Policy and Responsible Gaming Policy.

This acceptance is ongoing – each time you log in to your judibos account or use any of our services, you reaffirm your acceptance of the version of terms in effect at that time.

• These terms take effect from the date you register your judibos account.
• The latest version is always available on this page and supersedes all previous versions.
• You are responsible for reviewing this page periodically to stay informed of any changes.

2. Eligibility & Account Registration

To register and use judibos services, you must meet the following eligibility requirements without exception:

• Minimum age: You must be at least 18 years of age at the time of registration. judibos strictly prohibits the use of the platform by any underage individual.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• One account only: Each individual is permitted to hold only one judibos account. Owning multiple accounts is a serious violation and may result in all related accounts being frozen.
• Accurate information: All information you provide during registration must be accurate, complete, and up to date. False information is grounds for account closure.
• KYC verification: judibos reserves the right to request identity verification (KYC) at any time. This process requires a copy of your identification card and valid proof of address.

3. User Account & Security

Your judibos account is personal and may not be transferred, shared, or used by any other party. You are solely responsible for all activities that occur under your account.

• Keep your password secure and do not share it with anyone, including judibos staff.
• Use a strong password that combines letters, numbers, and symbols.
• Enable two-factor authentication (2FA) for an added layer of security.
• Log out of your account after every session, especially on shared devices.
• Report to judibos support immediately if you suspect any unauthorised access.

Judibos shall not be liable for any losses resulting from your failure to safeguard your account login credentials. judibos's 256-bit SSL encryption protects all data transmitted between your device and our servers.

4. Deposits & Withdrawals

Judibos supports a wide range of payment methods including DuitNow, FPX, Touch 'n Go eWallet, and popular digital wallets for the convenience of Malaysian players. All financial transactions are processed securely through the judibos integrated payment system.

• Personal payment method: You may only deposit and withdraw funds using payment methods registered in your own name.
• Minimum deposit limit: The minimum deposit limit is RM 20 or as specified by the chosen payment method.
• Withdrawal: Withdrawal requests are processed within 5–15 minutes for local payment methods during operating hours.
• Withdrawal limit: Daily and weekly withdrawal limits apply based on your account's VIP tier.
• Identity verification: judibos reserves the right to request verification documents before processing withdrawals above a certain threshold.

5. Bonuses, Promotions & Rollover Requirements

Judibos offers a variety of promotions and bonuses to members, including welcome bonuses, deposit reloads, weekly cashback, and VIP loyalty rewards. Each promotion is subject to specific terms displayed on the Promotions judibos.

• All bonuses carry a rollover (wagering requirement) that must be met before withdrawals are permitted.
• Bonuses may not be transferred between accounts or redeemed directly for cash.
• judibos reserves the right to cancel any related bonuses and winnings if promotional terms are breached.
• Using more than one account to claim the same bonus constitutes fraud and will result in account closure.
• judibos reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6. Game Rules

All games available at judibos are operated in accordance with industry-standard rules. The outcome of all games is final and cannot be disputed except in cases involving a verified technical error.

• All games use a certified RNG (Random Number Generator) to ensure fairness.
• Live Casino games are monitored by a video recording system retained for dispute resolution purposes.
• Bets placed during a connection disruption will be settled based on the actual outcome of that round.
• judibos reserves the right to void bets in the event of a technical error or incorrect information being displayed.
• The use of automated software, bots, or other unauthorised methods to play is strictly prohibited.

7. Prohibited User Conduct

Judibos users are prohibited from engaging in any activity that could compromise the integrity of the platform, the safety of other members, or the operation of our services. Violations of these terms will result in serious action.

• Registering more than one judibos account.
• Using another person's identity information to register or verify an account.
• Engaging in money laundering or using judibos as a channel for illegal financial activities.
• Colluding with other players to cheat in games.
• Using external software or tools to gain an unfair advantage in games.
• Abusing the customer support system with false reports or unfounded accusations.
• Conducting any unlawful activity through the judibos platform.

8. Privacy & Data Protection

Judibos takes the protection of your personal data seriously. The collection, storage, and use of your data is fully governed by the judibos Privacy Policy, which can be reviewed on the Privacy Policy.

• Your personal data is stored securely using bank-grade encryption.
• judibos will not sell or share your data with third parties without your consent.
• You have the right to request access to, correction of, or deletion of your personal data.
• Data required for legal compliance may be shared with the relevant authorities.

9. Responsible Gaming

Judibos is committed to promoting responsible gaming. We provide a range of tools and resources to help members maintain control over their gambling habits.

• Deposit limit: You can set daily, weekly, or monthly deposit limits within your account.
• Loss limit: Set a maximum loss limit for a specified period.
• Self-break: You may choose to take a break from your account for anywhere between 24 hours and 6 months.
• Self-exclusion: The self-exclusion option remains available to members who need serious assistance.
• Behaviour monitoring: judibos monitors gameplay patterns to identify and assist members who may be experiencing gambling-related issues.

For more information, visit our Responsible Gaming which contains detailed guides and help resources.

10. Limitation of Liability

Judibos shall not be liable for any indirect, consequential, special, or exemplary losses arising from the use of our platform, including but not limited to financial losses from gambling activity, service disruptions, or technical errors.

• judibos provides the platform on an "as-is" basis with no specific guarantees regarding continuous availability.
• judibos is not responsible for losses arising from internet disruptions or device failures on your end.
• judibos's maximum liability to any user is limited to the amount deposited within the 30 days prior to the claim.

11. Account Suspension & Closure

Judibos reserves the right to suspend or close any account, whether temporarily or permanently, at our sole discretion if there is reasonable cause to do so, including:

• Violation of any terms stated in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Requests from legal authorities.
• Account inactivity for more than 12 consecutive months.

When an account is closed due to a breach of terms, judibos reserves the right to forfeit any balance associated with the violating activity. Legitimate balances will be returned once the investigation is concluded.

12. Amendments to Terms and Conditions

Judibos reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational requirements, legal changes, or service improvements.

• Material changes will be communicated via registered email or in-platform notifications on judibos.
• Continued use after an amendment takes effect constitutes acceptance of the revised terms.
• The "updated" date at the top of this page reflects the date of the most recent amendment.

You are encouraged to review this page periodically. If you have any questions regarding these terms, please contact the judibos support team through the available channels.